Politique d'expédition

Order Processing and Shipping Schedule

All orders are processed and shipped Monday-Friday, excluding major holidays, in the order they are received. Delivery options are calculated based on business days. Saturday/Sunday delivery is available for some shipping options and destinations.

Shipping Carrier

Unless otherwise specified, all orders are shipped via FedEx.

Delivery Timeframe

Please allow 1-5 business days for standard delivery based on the distance to the destination. Orders submitted before noon (PST) will be processed and shipped the same day. Orders submitted after 12 pm (PST) will be shipped the next morning.

Shipping Destinations

Illuco.com orders are shipped to all US States and Canada. We do not ship online orders to APO/FPO, US Territories, and International addresses except for Canada.

Special Requirements and Assistance

For any special requirements such as overnight shipping, delayed shipping date, signature requirement, or other courier options, please contact our customer service at (562) 927-8025 or email us at info@illuco.com.

For orders shipping to Hawaii, Alaska, APO-FPO, US Territories, and International addresses, please contact customer service for assistance.

Customer Support

We are committed to making your ordering experience pleasant and easy. Please feel free to contact us with any questions or special requests. Customer service can be reached at (562) 927-8025 or info@illuco.com for direct assistance.